Bug Reporting

If you think you've experienced a bug on OkCupid, we're sorry! We'd love to hear about it.

First, see if these articles help you:

Seeing people you've passed on
If you answered a question the same way as someone but it shows you disagree
If you're seeing or being seen by people you don't want to see 
If you paid for a subscription but don't see the features

If none of these explain the issue you're seeing, please Contact Us with as much detail as possible:

  • When did you first see this happen?
  • What browser or phone operating system are you on?
  • Does this happen every time, or just sometimes?

If you still need help, you can  email a friendly human

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